Mark has over 35 years experience in the computer field covering
hardware, software, networks, MR Data-processing, data-base, communications,
Internet and client support.
He spent 20 years in the market research/advertising industry developing,
marketing and supporting leading-edge products for interactive database
enquiry systems. In this field, he shared his expert - contributing
regularly to technical seminars, submitting articles for the media
and providing strategic consultancy to research agencies and research
departments of the larger service/manufacturing companies around the
Since 1995 he has been responsible for a number of Internet based
retrieval system and e-commerce applications. He has headed (internal
and external) development teams and delivered to them the benefits
of advanced technology.
His experience has been gleaned from three perspectives - strategic
planning, development/operation of technical products and managing
support teams. As a director of a number of successful companies he
is familiar with financial, legal and marketing issues associated
with providing services in the fast?growing IT field. He works well
as part of a senior team of internal and external consultants to put
together the best resources for satisfying business needs.
2. ACADEMIC EXPERIENCE
Mark obtained a BSc in Mathematics/statistics and MSc in Computer
Science in 1967. His then acquired in-depth knowledge of statistical
and database technology. He now lectures regularly in two main areas
- large-scale data retrieval/archiving and the benefits/practical
aspects of Internet technology. He is a prolific writer and a list
of some 20 recent professional papers is available on this web-site.
3. MOST RECENT INTERNET DEVELOPMENT PROJECT
During 2000, Mark was the CTO of E-tep (http://www.e-tep.com/)
building an Internet based Trading Exchange in the financial
sector, and responsible for all IT matters within the company - see
Work involved the development of the web-based e-commerce application,
including formal design, documentation, load-testing, help-desk systems
and marketing/support to the clients. It included the on-going maintenance
of the in-house technical infrastructure - hardware and software,
liaison with third party software suppliers
Mark became familiar with the business area and the needs of the
users in the Traded Endowment Policies (TEP's) market. As a result
he was a key member of the senior management and the Board to advise
on the feasibility of new business developments.
4. MANAGEMENT SKILLS
Mark has been at the helm of many companies. He understands well
what makes a company tick - marketing, finance (budgets, funding),
admin, and personnel. This, combined with his technical knowledge,
provides a unique combination of skills for the evolution of all IT
concepts, projects and products.
5. HARDWARE/SOFTWARE SKILLS
- Worked on PC's, IBM/ICL Mainframes, PRIME and VAX minis - across
a full range of Operating Systems. Has particular skills in UNIX and
its' derivatives, utilities and concepts. User, and developer, of
local and wide area networks, Internet protocols, telephony systems,
web-technology and construction of 'active' web-sites/interfaces.
- Languages include the 'old' COBOL, PL1, Fortran, Algol, Assembler
through to the modern VB, VBA and C. Speciality is "awk"
- contributes regularly to the comp.lang.awk newsgroup and
was a co-author of the FAQ.
6. WORK EXPERIENCE
- Over 20 years experience in various specialist statistical data-reporting/analysis
programs - often provides training for experts in this field.
- 1960's - COBOL programmer/analyst in the IBM Mainframe market
place - set-up the UK's first IBM based computer bureau service in
- 1970's - moved into the data-analysis field initially as
programmer then technical director of the bureau. Developed state
of the art interactive editor/tabulator of structured data. Had a
2-year spell in the IBM world (selling very advanced telecommunication
- 1980's - held senior Board position in software houses (Quantime
- see later) with responsibility for sales, technical development
and online bureau services.
- 1990's - Set up Mark-IT (initially ISPC) - company specialising
in tools and consultancy for data-delivery. Produced a network/internet
delivery system for financial/statistical reports as used by over
6,000 clients around the world.
7. CAREER SUMMARY
1979 - 1989 - QUANTIME
Quantime is a software house providing high quality software and
support services for the Market Research industry. In 1996 they were
acquired by SPSS - in a deal worth around $50M - to supplement their
base of statistical and analytical products with specialist MR related
IT systems - see http://www.spss.com/spssmr
Mark was one the founding partners helping to forge the sales, marketing
and technical focus of their programs. His speciality was the interactive
system data-analysis system - Quanvert - that has over 10,000's users
around the world. It was a very fast and user-friendly system running
on both PCs and UNIX platforms. He set up an internal consultancy
division - Quanline - to help people load up their large survey database
- for interactive access, remotely by clients and researchers.
Clients included British Telecom for their TELCARE project, Department
of Employment with the Labour Force Survey, ISIS - providing doctor/prescription
based data for the pharmaceutical industry and Farmstat - farmer/agricultural
data for the agro-chemical industry.
1989 to present - Mark-IT (ISPC)
After leaving Quantime in 1989, Mark formed the IT consultancy company
- General consultancy in the wider Market Research field selling,
together with a number of colleagues, IT services, consultancy and
products to users in the private and public sector.
- The e-tabs package (initially ite) a program suite
for converting numeric/tabular reports into web-based documents
The system was sold to over 6,000 users in 40 countries around the
world. This division was subject to a Management Buyout in January
- Web/Internet consultancy services - assisting companies setting
up e-commerce systems. Helped some of the UK's largest companies to
set up Intranet systems and integration with external sources of research
data. Controlled development/management of a web-based Trading System
for the Tep (Traded Endowment Policies) market place - see above.
8. CONTRIBUTION TO THE MR INDUSTRY
Mark is an Associate member of the British Computer Society and
member of the Market Research Society and of ESOMAR.
Mark contributes regularly to the UK Market Research Society, ESOMAR
and ASC seminars - has given papers and convened seminars in USA,
Australia, South Africa and many counties in Europe. Has published
technical papers for conferences organised by IMRA, IASSIST and British
Computer Society Data-base specialist groups. Has written many articles
for the MR Media and gave a keynote address at the SGCSA meeting in
1992 on Secondary analysis of large survey databases.
Mark is 56 years old, a native of Wales but has lived in London
for over 40 years - is married with 4 children and a growing number
of grandchildren. He sits on many local social/communal committees,
produces a monthly e-newsletter and has set up newsgroups and information
web-sites for his local community. His current hobbies include cycling,
gardening and IT career training for school leavers. For relaxation,
he develops data-efficiency tools based on his extensive knowledge
of UNIX, its utilities and web/HTML publishing systems.